Frequently Asked Questions

Frequently asked questions

Dear guests, we summarized questions we mostly get from our guests from season to season, some of them are about our tours and some of them are general questions we’re being asked about our city and our country. We hope they will be helpful to you, think of them as a compass that will guide you to a general answer and if you need further explanation, you can always contact us here or take one of our tours and ask the guide. Thank you and we’re looking forward to your visit!

Your Dubrovnik Tours team

What tour is ideal for me?

Let us know what your interests are, and we’ll find a fitting tour for you ? are you more of a solo explorer? Do you mind listening to your guide with other guests that are not your party? Do you have in depth questions about a certain topic? Good starting place would be to decide if you’d like a private tour , group tour , Game of Thrones tour , mix of history and GoT , specialized tour with focus on one or more specific themes. When you answer to some of these questions, start exploring our tour offer – you can book online without having to contact us, or ask for additional help by email, Whatsapp, Viber or give us a call  – we’re happy to help.

Where is the meeting point for your tours?

Our group meeting point is Amerling fountain, location is outside of the city walls, at Pile, Brsalje square, address is Brsalje 2, 20000 Dubrovnik. Around the meeting point is Dubravka restaurant and Dubravka gift shop. Our guides have blue umbrellas, and this is how you’ll recognize them. If you have a private tour, the meeting place might be different. If it’s a private walking tour, sometimes we meet in front of Nautika restaurant (address Brsalje 3, just a few feet further than the group meeting place) and the guide will have your name written on paper – we will let you know in time.

How do I get to Pile?

This is the most frequently visited place in Dubrovnik, it’s an area just outside of Pile gate (that’s one of the entrances into the old town, other two entrances are Ploce and Buza). It’s also the area where Brsalje is, our tour meeting place. Getting to Pile is quite easy, public buses take you here, taxis, and also it’s reachable on foot. Public buses (Libertas) that go to Pile from various city sections are: 1, 1a, 1b, 1c, 2, 2a, 3, 3a, 4, 5, 6, 8, 9. Bus no 7 goes from Babin Kuk to the bus station and back. Buses that have numbers higher than 9 are inter-city buses and they go to villages east and west from Dubrovnik. You can check the entire timetable of buses on Libertas website. 

Where is Croatia?

Croatia is a European country, located in the continent’s southeast. Neighboring countries are: Slovenia, Hungary, Serbia, Bosnia and Herzegovina, Montenegro and Italy (in the Adriatic, not on land). Croatia became a full member of the European Union in 2013.

What is Croatia’s population?

Croatia has 4 284 889 habitants according to the census from 2011.

What is Hrvatska?

You will often see the HR sticker on cars as well. Hrvatska is simply what we call our country in our language – Croatian. We dare you to pronounce Hrvatska ?

Is Dubrovnik Croatia’s capital?

Croatia’s capital city is Zagreb.

What is the population of Dubrovnik?

According to the last census held in 2011, population of Dubrovnik with the surrounding areas is 42 615 people.

I am visiting Dubrovnik with a cruise ship – should I select your agency for a tour?

We are dedicated professionals and we have more than 10 years experience in tourism business. We are also one of a few agencies allowed to access the port area, which means we can pick you up directly from under your ship – you don’t have to abandon the port area once you disembark your ship. We also guarantee to return you to your ship before it leaves the port. You can see our carefully selected shore excursions here .

Why is Dubrovnik special?

Dubrovnik is the host to one of world’s masterpieces – the Old Town, surrounded by centuries old city walls. We will acquaint you with the old town in our tours, you can check our group tour , private tours , shore excursions or perhaps Game of Thrones tours.

What are Dubrovnik’s city walls?

You will see many brochures and adds talking about Dubrovnik’s famous walls, but what are they really? To us locals, city walls are a big part of our identity and our most famous landmark. The city walls can be considered an open-air museum. In order to access the walls, you must pay an entrance fee, you can see the fee here . The walls are made of stone, they are around 2 kilometers long (1.2 miles). We also offer a city walls tour; you can find more information about the tour here . Have in mind, the city walls have stairs.

How long does it take to walk the walls?

If you take our city walls tour, we will spend 2 hours in the walls. If you go by yourself, then it depends. Roughly, walking at a normal pace, it may take you an hour and half. Have in mind the city walls have opening hours, you can see here  what they are.

It is my first time in Dubrovnik. What should I see?

It all depends how long you are staying. Definitely explore the old town, city walls and surrounding areas. The best would be to contact us so we can together make a perfect itinerary for you, all based on your preferences. You can see all tours we offer here .

What is the currency in Dubrovnik?

Just like in the rest of Croatia, currency in Dubrovnik is kuna (HRK – short for hrvatska kuna which means Croatian kuna, we use kn abbreviation in written too). If you would like to see how much of kuna you would get for your currency, look at the Croatian National Bank website .

Do you accept Euro in Croatia?

Not yet. Being a full member of EU, Croatia obliged to make Euro (€) official currency instead of kuna in due time. We still don’t know when the exact date of transition from kn to € will be, but in the meantime – kuna is the official Croatian money. Also, no other foreign currencies are accepted when making a purchase in Croatian shops, only kunas.

What do kunas look like?

Some of our guests say kunas look like Monopoly money 😀 kunas appear as paper bills and coins. Paper bills are: 10 kunas, 20, 50, 100, 200, 500 and 1000. We used to have 5 kunas in paper bills, but not anymore. Be careful – don’t accept 5 kunas as a paper bill, it is out of circulation. On the other hand, if you find yourself stuck with a 5 kuna bill, it’s a great souvenir ? just for comparison, 5 kunas is around 0.6 eurocents, 10 kn is around 1.3 €, 20 kn around 2.66€, 50 kn around 6.7€, 100 kn around 13€, 200 kn around 27€, 500 kn around 67€, 1000 kn around 134€.

Coins are 1 kn, 2 kn, 5 kn and under 1 kn are lipas (in Croatian, lipa is singular, and lipe are plural, lp is the abbreviation). Lipas are: 1 lp, 2 lp, 5 lp, 10 lp, 20 lp and 50 lp. A single lipa cannot buy you anything. 1 lp and 2 lp are not produced anymore because their production cost exceeds their value. If you’re in a store, and your bill is, let’s say, 59.97 kn, you pay 60 kn and you don’t get a change, don’t be alarmed, it’s 3 lp – 0.004 eurocents. Us here in Dubrovnik are especially fond of the 50 kuna bill – it depicts our old town on one side, and on the other side Rudjer Boskovic, one of the greatest scientists of all times, born and raised in the old Ragusa.

Can you swim in the Adriatic?

Not only that you can, we urge you to do so. We simply call it “the sea”. Our Adriatic is clean, safe, even therapeutic (in our opinion). In the summertime the Adriatic is the warmest and the temperature is usually around 25-28 degrees Celsius (77-84 F). Early spring, late autumn and winter is when we usually don’t recommend swimming because the sea temperature is between 10-15 Celsius (50-59 F) and for us it’s cold. There are enthusiasts who claim swimming in cold water benefits overall health, but such actions require years of preparation. If you don’t have experience with swimming in cold waters, we don’t suggest dipping in just for fun.

What is Dubrovnik’s traditional food?

Adriatic is rich with many different fish and crab species, so we suggest any fish specialties. Swiss chard (blitva) is a leafy vegetable commonly served blanched, mixed with cooked potatoes, along with fish. Quite a popular dish is octopus salad, black risotto, fried squid… Have in mind Croatian food is simple without many seasonings or dips, we like original taste of our food. Good to know – if you’re visiting more cities in Croatia, perhaps in continental region, don’t expect to find same traditional food recommendations there ?

Should I tip while in Croatia?

If you were happy with the service – yes, please ? tipping is receptionist’s, guide’s, waiter’s, driver’s, skipper’s, maid’s and any other tourist worker’s feedback they’re doing a great job. If the tip is omitted, a common tourist worker will think he did not perform well. There is no legal limit to a tip, we suggest 10% of the bill, but it is up to you entirely. Tipping in Croatia can be done only in cash.

Can you suggest where I can have coffee and ice cream in Dubrovnik?

Prepare yourself for a strong taste of our coffee! And our ice cream is also delicious, almost heavenly like. We suggest you have a coffee at Dodo beach bar, it is hidden away from plan sight – ask us how to get there Ice cream, without a doubt, you must try at Dolce vita and ice cream shop Dubrovnik. Or simply, take one of our tours and ask the guide firsthand ?